Mobile Data Troubleshooting
Troubleshooting steps to fix connection issues.
- How do I get help or contact support?
- I can't use the Yesim data. What should I do?
- I have not received the QR code
- Why isn't my eSIM working?
- What does “PDP Authentication Failure” mean?
- Errors while scanning the QR code
- How can I delete an eSIM from my phone?
- What to do if I deleted my eSIM?
- No data connection
- Why is my IP address showing a different location?
- I have only one device and cannot scan the QR code
- How to activate eSIM without internet connection?
- Why am I getting slow internet speeds?
- IMEI blocking in Turkey for long-term visitors
- Submitting a bug report