Need help? We've got your back.
At Yesim, we strive to provide exceptional customer service to ensure that all our clients are satisfied with the services they receive. Our dedicated 24/7 Customer Support Team is always ready to assist you with any inquiries you may have in a quick and efficient manner.
We offer several ways to get in touch with our Customer Support Team, including:
- Email: You can simply email us at support@yesim.app and our agents will respond as quickly as possible.
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Live Chat: You can access our live chat feature from [Log In Screen] or from the [Help Screen] and start a conversation with one of our agents (iOS, Android and yesim.app).
- WhatsApp: You can access the WhatsApp chat feature from the [Login Screen] or from the [Help Screen] in the Yesim app.
In addition, you can upload any screenshots or files that can help us understand your issue better. Our team will take a closer look and provide you with the best possible solution.
After you start a support request you'll enter into a live chat with one of our support team. In situations where there's no-one in our support team available or your request requires some further investigation, support chats can be continued over email.
We hope you find our services easy to use and hassle-free. But if you ever need any help, please don't hesitate to contact us. We look forward to hearing from you!