A list of common reasons why payments fail:
- Wrong credit card number/expiration date/billing address
- Your card has expired
- Your card reached the maximum number of charges allowed in a period
- Your credit card limit was reached (insufficient funds)
- The payment exceeded the maximum amount allowed for a single charge
- Your bank doesn't allow recurring charges
- Your card is not authorized to make online transactions
- It is possible that you have JavaScript turned off in the browser settings or an ad blocker is used
In case of a transaction failure, we recommend first to try an alternative card, or try with the same card again but in a while. In most cases, this would solve the issue.
In other cases, we recommend contacting the bank representative to find out what could cause the issue.